Privacy Policy
Last updated: July 2026
1. Introduction
Hearing Comforts ("we", "us", "our") operates this website and provides hearing test, hearing aid and audiology services across India. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
2. Information We Collect
When you book a hearing test, request a callback, or contact us via this website, WhatsApp, phone or our appointment form, we may collect your name, phone number, email address, city, and any details you share about your hearing concern. We do not knowingly collect information from anyone we know to be under the age of 18 without a parent or guardian's involvement.
3. How We Use Your Information
We use the information you provide to schedule and confirm hearing tests and appointments, respond to enquiries, share relevant information about hearing aids and services, coordinate home visits, and improve our services. We may contact you via call, SMS or WhatsApp using the number you provide.
4. Sharing of Information
We do not sell your personal information. We may share limited information with our audiologists and clinic staff involved in delivering your appointment, and with service providers (such as WhatsApp Business, hosting or scheduling tools) strictly to operate our services. We may disclose information if required to comply with a legal obligation.
5. Hearing Test Results
Hearing test results and any health-related information you share with us are used only to recommend suitable hearing aid solutions and provide care. Results shared on this website or in marketing are for reference and educational purposes only, and do not replace an in-person clinical diagnosis.
6. Cookies & Website Data
Our website may use basic cookies or similar technologies to remember your preferences and understand how visitors use our site. You can disable cookies through your browser settings; this may affect some website functionality.
7. Data Security
We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Choices
You can ask us to update or delete the personal information we hold about you, or opt out of promotional communication, at any time by contacting us at info@hearingcomforts.in or +91 76785 90474.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please reach out via our Contact page, email info@hearingcomforts.in, or call +91 76785 90474.